Your privacy is our foremost priority. This policy is designed with an aim to inform you about the information that Diamonds Factory collects, the reasons why such data is collected and how this data is used to safeguard your rights. Our sole motto is to provide you with unparalleled service with 100% guaranteed satisfaction.
Note: In the entire policy, "We, Us, Our" refers to "Diamonds Factory" wherein "You, Yours" refers to Customers and Readers.
You can access www.diamondsfactory.com without submitting your personal information at any point in time and from anywhere. Personal information is required only at the point of purchasing an item. Personal Information includes, but is not limited to: First Name, Last Name, Home, Billing or Physical address; E-mail Address; Phone Number; other Contact Information; Credit Card Number, Expiration Date.
Note: Diamonds Factory does not sell trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so.
Any personal information, collected at our end, would be used to communicate to you with reference to the products and services. This may include-- revert to product enquiries, feedbacks, promotions, surveys, sweepstakes and or other products / service related updates. The sole purpose of gathering such data is to improvise the website, its content and make it more user friendly.
Further to this, the gathered personal information may also be used to send you-- order confirmation, send information about tracking an item and prevent / detect fraud or abuse, thereby making your journey to our website more secured and convenient.
Note: At any point in time, if you do not wish to receive further communications from Us, you may select to opt-out of receiving such information or email us on email@example.com.
The gathered data may also be used for omission of errors and accuracy and relevancy. In addition, the data could be used internally for research on user's demographics, preferences, behaviour and to improve the website and your experience.
We may collect and disclose any information, including personal information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Your personal information may be used by third parties. For instance, when we ship the product out to you, we need to share your Full Name, Shipping Address with our delivery agent. Examples of other third parties that we may share your personal information will include: webhosting companies, fulfilment companies (e.g., companies that fulfil product orders), jewelrs, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with Diamonds Factory, to confirm and process your order, we will share your personal information with such financing company. These third parties only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by Diamonds Factory. We only provide third-parties with the minimum amount of personal information necessary to complete the requested service, product and or transactions.
When you e-mail a product to a friend, you and your friend's names and e-mail addresses are requested. This ensures that your friend will know that you have requested that Diamonds Factory send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.
Your personally identifiable information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personally identifiable information would be transferred as one of the business assets of the Company.
Information collected on this Web Site may be stored and processed in the United Kingdom or any other country in which Diamonds Factory or its affiliates, subsidiaries or agents maintain facilities and by using this Web Site, you consent to any such transfer of information outside of your country.
When you visit our Web Site, Diamonds Factory collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its Web Site, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Web Site. Your IP address may also be used in combination with your personal information for credit fraud protection and risk reduction.
Diamonds Factory is committed to the protection of the personal information that you share with us. We utilize a combination of security technologies, procedures and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer servers with limited access. Additionally, when we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
If the personally identifiable information that Diamonds Factory has gathered and or collected from you changes or you would like to revise such information, we will gladly correct or update any personal data you have previously provided to us. To request a change or update to your personal information, please send an e-mail to firstname.lastname@example.org or call us on our toll-free number 0800 072 1170 (within UK) / + 44 207 138 3672 (outside UK).
For other terms and conditions that apply to your use of our Web Site, please see our Diamonds Factory Terms & Conditions.